Information for Theatregoers
The Toronto Centre for the Arts is committed to providing comfort, accessibility and respect to those patrons who have special requirements.
Our lobbies and venues are wheelchair accessible. Each of the individual auditoriums has dedicated wheelchair seating. Should you have specific questions regarding the location of this seating, please contact our Box Office staff directly by calling 416-733-9388. We have additional seating for each venue that is suitable for patrons with limited mobility (i.e. walkers, broken legs, service animals, collapsible wheelchairs). As in the above situation, we have found it best to contact our Box Office directly for further information. Our main lobby has an elevator and a ramp to the upper level for anyone who may need it.
If you have a special permit to display on your dashboard, there is a limited amount of accessible parking on North York Blvd., directly beside the theatre. Again, this parking is for permit only and is available on a first-come-first-served basis. There is a turning circle in front of the theatre and while you are not permitted to park there, you can drop someone off and leave to find parking. (Remember to keep your ticket to get into the building!)
Infrared hearing assist devices are available free of charge at all three coat check locations, for all three theatres. You will be asked to leave a piece of photo-identification, which will be returned to you upon returning the device.
The Toronto Centre for the Arts has made it a priority to continuously train our staff in basic First Aid and CPR. At any given performance or presentation, there are a number of trained staff members on duty. Should you require any assistance at all during your time at our facility, please approach any staff member and they will assist you.
The Toronto Centre for the Arts has an Automatic External Defibrillator (AED) onsite and staff members have been trained in its use also.
We have a limited amount of booster seats available free of charge at all three coat check locations. Please understand that these seats are available on a first-come-first-served basis.
Service animals are permitted within all three theatres but we suggest that when booking your tickets, you contact our Box Office first to ensure that the seating you select provides an appropriate amount of space for the animal.
Read our full Accessibilty Policy
Please ensure that you turn off all cell phones, pagers, watch alarms and MP3 players prior to the start of the performance. The use of cameras or any sort of recording devices is prohibited inside the auditoriums.
Latecomers will be seated at an appropriate break in the performance so as to minimize disruption to other patrons. Similarly, should you exit the auditorium during the performance, the ushers may ask you to wait for a suitable break prior to letting you back inside.
Please be considerate of those around you and understand that they are here to enjoy the performance for the same reasons as you. Items that may disturb or disrupt others include:
- Opening candy or gum with “crinkly” wrappers.
- Singing along with the performers (tempting though it might be).
- Holding conversations during the performance.
- Wearing heavy amounts of cologne or perfume.
- Having a child/infant present who is too young to appreciate the content of the production